Same thing with my Indoor Cam 2k, no recordings only blue light flashing. Tried to reset and re add camera but no success.
c24 outdoor does not record o sends notification after a power outage or after plugging out and in. Seems to be a major issue, if the power goes then have to factory reset.
I just got my c24 outdoor yesterday and its offline. I thought it was an issue on my end and I tried resetting and removing the device from the app. I reconnected it and still didn’t sense motion or record. I decided to check out the app and came across the eufy community and it seemed everyone has the same issue. It may be a failure on eufy’s end but it does seem annoying considering that I mounted it yesterday and took it off after to investigate the issue. I hope eufy comes up with a solution or I have to consider a return. Thanks for your input everyone. It seems eufy’s community is much more invested in the products than eufy’s service.
I finally have some results. The camera seems to be giving me notifications for motion again. I guess eufy had fixed the issue because my camera seems to be working fine again. Thanks Eufy. However, I hope that if this ever happens again that Eufy notifies the customers of the issue so that I don’t tear down the whole camera system again. If not I may have to reconsider my choices of security systems
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My c22 seems to be working again, I did end up re adding the camera but that did not fix it at the time
I logged and logged back in
Same problem
No detection no sad recording
My 2 indoor cams haven’t recorded for the last 2 days. I tried everything I could think of.
Someone here mentioned the issue was resolved so I did another reset and BINGO. Working again!
Try to restart it, mine is working again
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mine is good after restarting also
UPDATE 11 hours later: Performing a Restart Device within the App settings has fixed the issue so far… For the Outdoor SoloCam C24.
It had no firmware update, still on version: 1.0.4.5 since 06/24/2022.
Which leads me to believe. Error on Eufy end server issues??
Update - my outdoor cam is now recording again after restarting in the app. Thanks everyone for sharing. Sucks to have lost the entire day but I’m glad it’s working again.
Update:
I got my C24 sd recording again
But I have to disarm and re arm in security.
I didnt do any updates to it. It was my mom who noticed she’d stopped getting notifications. I also had to re-add the base to her phone and mine and 2 days later still nothing.
Same heret