Dual Doorbell Facial Recognition Doesn't Work

Received the new dual doorbell late last week. One thing I cannot get to work on it is facial recognition. I have trained it with high quality pictures, even pressed my face near to the camera, and it never recognize my face and identifies me. It ALWAYS says ‘human’ in detection mode, not my name. While Eufy can claim this is still a Beta feature, that facts that after 20 attempts to get it to recognize myself, or my spouse (which I trained as well), tells me this feature DOES NOT work and should not be advertised under the product at this stage. I’m about to return to system to Eufy, unless they significant invest in their AI to improve and make this key feature functional.

Have any others on this forum had similar issues with facial recognition not working at all?

Thanks, TG