Firmware & App Version Update Records Consolidation

Mengdi · October 19, 2020, 12:06pm

Hi eufy Fans,

I am opening this post to update the details of Firmware & App Version Update Records, to just make you FYI.

LlewellynPhotography · October 19, 2020, 9:41pm

Could you please list as well the firmware details of home kit as well because I have the same build # for over a month.

Xac21 · October 20, 2020, 1:56pm

Do any of these fix alexa compatibility? I have new Eufy’s and already they are not working with my Alexa 10.

Mengdi · October 20, 2020, 2:31pm

I will if we have

Mengdi · October 20, 2020, 2:32pm

You can contact support@eufylife.com for the specific questions.

akash_juneja · October 20, 2020, 5:18pm

@Xac21 my alexa devices can stream live view from cams now

doorbell_et_al · October 20, 2020, 8:21pm

Thanks @Mengdi! These are great. Any chance you’re planning one of these for the Mac app or the Wired Doorbell (/Pro)?

gazing · October 20, 2020, 11:33pm

Thanks for this, good to have this (even if we had to wait a little while for it )

Mengdi · October 21, 2020, 1:57am

I am sorry, I did not hear any news from the development team. If we do, I will update here

Jake117 · October 21, 2020, 3:15am

You’re missing the 2 Pro and 2C Pro from this list.

Mengdi · October 21, 2020, 3:17am

No update record here

jls4wheeler · October 21, 2020, 10:57am

Thanks @Mengdi! This is very helpful

Hamlet · October 22, 2020, 7:34pm

Great job. Thanks!

Daymon_Baker · October 24, 2020, 12:12am

Thanks @Mengdi

Mengdi · October 26, 2020, 2:10pm

I updated wired-doorbell

Harry123 · December 7, 2020, 6:31pm

I have the T8210 battery doorbell with System firmware V 2.2.2.1 and Homebase2 with system V2.1.3.3h and subsystem V1.3.0.9 and everything is working just fine. The Chime works on the HB2, motion events are registered and I’m notified, and Google Hub and Alexa show a 20sec delayed video feed.

If your firmware is up to date, and you can see the feeds from here with your login security codes: https://mysecurity.eufylife.com/#/login
then everything should work with Google Home/Alexa if you installed correctly Eufysecurity on Google Home app and Alexa . But if you still have trouble, you may want to try uninstalling the Eufy app and reinstalling it, and if that does not work, remove the 2 devices from the Eufy app (Homebase2 and doorbell) and add them again.

BTW, I never had to do any of those things because everything has always worked for me since day one. But these are things I would try if I had any issues.

Justmarbz1 · December 11, 2020, 11:03am

This is wonderful, thank you!

Harry76 · December 16, 2020, 4:45pm

Yes I can confirm the firmware update of the doorbell solves the problem! It also solves other priblems like the securing connection.
I could not update it with my homebase2, even after restarts. Solution was completely power off the homebase2, after that problem was solved!

FriendlyDutch · January 26, 2021, 11:47am

Very helpful. Could you add the version number and the date of the release of the latest update?