EDIT: this is now working on both the [color=orange]HomeBase E[/color], and the original [color=blue]HomeBase[/color] after it updated to firmware v126.96.36.199h.
Thanks to everyone who replied!
I have both an original [color=blue]HomeBase[/color], and a [color=orange]HomeBase E[/color], And I just noticed that the “Automations” option on the Security tab only shows up for the [color=orange]HomeBase E[/color].
It was my understanding that the only difference between the original [color=blue]HomeBase[/color] and [color=orange]HomeBase E[/color] was the lack of the AI engine in the [color=orange]HomeBase E[/color].
Could anyone confirm whether or not the original [color=blue]HomeBase[/color] is compatible with Automations?
The [color=orange]HomeBase E[/color] is on firmware 188.8.131.52h, and the [color=blue]HomeBase[/color] is on 184.108.40.206. neither show an available firmware update, and both are on subsystem version 220.127.116.11
If I am not mistaken I think automation is for the keypad and motion sensor “unreleased”. I looked in the help button in the app and saw that under the motion sensor tab it explained what automations are.
Just checked and there is no firmware updates avaialble for HomeBase 2 and mine is at 18.104.22.168h so how do I get 22.214.171.124? My eufy security app on my iPhone is at 1.7.0_483 which is the lasted available in the app store.
I am using homebase (original) FW 126.96.36.199 can use Automation. It basically enables one deice to act as a trigger to activate another device.
Example: I use my entry sensor as trigger to start recording my front door cam.
My Homebase 2 was running 188.8.131.52h. I sent an email to support and the next day they said to me they were going to send a new firmware to my homebase. Sent my email address and serial number and as they said the next day it was upgraded. Now I have automations tab.
The question I have is if new firmware is available why do you have to contact support to get it? Why have a check for new firmware in the app then? I have multiply home base 2 units with four EufyCam 2 on each. All of the cameras updated their firmware on one home base to the latest release while all the other cameras on the other home base 2 have not. Why as both home bases are the same model and firmware. So will I have to connect support every time a new firmware is available making the “Check for new firmware” in the app useless and them being depend on being notified somehow that new firmware is available?