Still photos of humans too fuzzy

This video doorbell may be 2k, but the still photos are the worst and nearly unrecognizable! :woman_shrugging: Why are they so bad?

Fix: Problem with app. It limits zoom. Need to download the video. Install video editing software. And then zoom in with the video editor. … I still don’t know why the app restricts 10x zoom playback on recorded videos. The app also has another mistake. After a person zooms in on a video they have to zoom back out before they can see another video