I have had the 2K battery door bell since January, brought from Amazon in the UK. It was rock solid for approx 4 months but now its going off line every week sometimes every two days. My internet is stable and fast. The homebase is less than a metre away and is plugged next to the router with ethernet cable. I have contacted support but they are in all honesty trying to fob me off. Anyone know any fixes for this. When i have to resync the doorbell it takes ages to get the homebase to recognise the doorbell. Don’t know if this is anything to do with it. I have asked eufy to send me a replacement bell but I they seem very reluctant.