Did the latest update and now my cameras won’t load, keep getting “retry” and my cameras aren’t getting motion detections. My dog barks and I want to see who or what’s outside but can’t because cameras won’t load! Already unpaired and sync them back up and nothing 
Same here … Hope someone answers with a solution.
which camera model?
Android or ios?
Firmware version.
Same here. Android 12 on Samsung S10. Homebase firmware 3.1.8.3.h. one of many issues I’m experiencing since buying these last week.
Same in Germany, Eufy Security is Lost money