I recently purchased an Eufy smart lock with built-in wi-fi.
When trying to calibrate the deadbolt, it keeps giving a voice prompt that “the deadbolt is stuck. Return to assembly.” Or something to that effect. The device is properly installed. The deadbolt opens and closes manually very smoothly. The problem is that during automatic calibration the device is trying to turn left side but my door is a left-handed door so the only options are unlock (straight up) and lock in the right side (90 degrees to the right). Even when the device is assembled outside the door in my hand, the lock turns 180 to the left and then gives a prompt that the lock is jamed or stuck. How do I fix this?
Same problem. Deadbolt seems to be turning fine. Did you ever figure this out?