Storage full, cannot format home base 2

Hey guys. I currently gave 310 days with my eufy homebase 2 system and the internal storage is full, when I restart the home base, my storage says its full again, like if I never deleted it in the first place. My cameras pick up movement but do not record events. I have deleted the storage and the homebase still says to format your local storage. When I hit the format button it states it failed to format restart homebase I have been without events for 32 days now. Any ideas? Thanks in advance.